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Cancellation Policies

At Trendy Kapde, we value transparency and your satisfaction above all. We understand that sometimes you may need to cancel your order for various reasons. To help you have a smooth experience, we’ve outlined our cancellation terms below:

🕒 Cancellation Timeframe

We offer a flexible 24 to 48-hour cancellation window from the time you place your order.
If for any reason you decide to cancel your order, you may do so within this time period.

  • Orders must be canceled before dispatch or shipment.
  • After 48 hours or once the order is processed/dispatched, cancellation requests will not be accepted.
  • We recommend contacting us as soon as possible for a successful cancellation.

✉️ How to Request a Cancellation

To initiate a cancellation, please reach out to our customer service team with the following details:

  • Full Name
  • Order ID or Invoice Number
  • Contact Email
  • Reason for Cancellation

You can contact us through any of the following:

📧 Email: trendykapde@gmail.com
🌐 Website Contact Form: https://trendykapde.com
🏠 Address: Trendy Kapde, C. Block 506 Capital Galleria, Sirsi Rd, Kanakpura, Jaipur, Rajasthan 302034

Our support team is available Monday to Saturday, 10 AM to 6 PM.

💸 Refund Policy for Canceled Orders

If your order was prepaid, the amount will be refunded to your original payment method (Credit Card / Debit Card / Net Banking / UPI).

  • Refunds will be processed within 5–7 business days after cancellation confirmation.
  • You will be notified via email once your refund has been processed.
  • Please note, banks or payment gateways may take additional time to reflect the refund in your account.

🚫 Non-Cancellable Orders

Certain orders cannot be canceled, including:

  • Customized, stitched, or altered products
  • Bulk or wholesale orders
  • Orders placed during special sales or festive discounts (e.g., Diwali Sale, End of Season Sale)
  • Items marked “Final Sale” or “Non-Returnable”

These are processed immediately after purchase due to their nature and hence are not eligible for cancellation.

🛑 Cancellation by Trendy Kapde

In rare situations, we may need to cancel your order if:

  • The product is out of stock or discontinued
  • There are pricing errors or technical issues on the website
  • The payment is incomplete or flagged for security reasons
  • The delivery address is non-serviceable or incorrect

If we cancel your order, a full refund will be issued, and we will notify you via email.

✅ Your Responsibility

To ensure a successful cancellation:

  • Double-check product details before placing the order
  • Enter accurate contact and shipping details
  • Reach out within the eligible cancellation window

📌 Final Note

We strive to deliver high-quality products and a seamless shopping experience.
Our cancellation policy is designed to be fair and flexible for our customers while ensuring smooth operations.

For further questions or support, please contact our customer service team — we’re always here to help you.

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